Refund Policy
Refund & Return Policy
At Feyes, customer satisfaction is our priority. If you are not fully satisfied with your purchase, we are here to help.
Refund Eligibility
You may request a refund within 7 days of the delivery date.
To qualify for a refund:
-
The item must be unused, unworn, and in its original condition.
-
All tags, labels, and original packaging must be intact.
-
The item must not be damaged, altered, or washed.
Return Process
-
Email us at feyesshop@gmail.com with your order number and reason for return.
-
Our team will review your request and provide return instructions ASAP.
-
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Refund Method
Approved refunds will be issued to your original method of payment.
Processing times may vary depending on your bank or payment provider.
Non-Returnable Items
For hygiene and safety reasons, certain items may not be eligible for return or refund. These will be clearly noted on the product page.
Contact Us
If you have any questions regarding our refund policy, please reach out to us at:
📩 feyesshop@gmail.com