How do I place an order?

Simply browse our website, add the items you want to your cart, and proceed to checkout. Enter your shipping and payment details and confirm your order. You will receive a confirmation email once your order is successfully placed.

How much does shipping cost?

Standard shipping is $3.99 for orders under $80.00. Orders of $80.00 and above qualify for free shipping, which is applied automatically at checkout.

What payment methods do you accept?

We accept all major payment methods including Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely through our payment gateway.

How long does delivery take?

All orders are processed within 1 to 2 business days after payment confirmation. Once dispatched, shipments are delivered within 5 to 8 business days within the United States. Total estimated delivery time is approximately 6 to 10 business days from order placement.

How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your shipment at any time through the carrier's website.

Can I return a product?

Yes. You may return items within 7 days of delivery. of delivery. Items must be unused, unworn, and in their original condition with all tags and packaging intact. Please contact us at support@feyes.shop with your order number to initiate a return.

How long does a refund take?

Once we receive and inspect your returned item, your refund will be processed to your original payment method within 5 to 10 business days.

What if my item arrives damaged or incorrect?

Please contact us immediately at support@feyes.shop with photos of the damaged or incorrect item. We will resolve the issue by offering a replacement or full refund as quickly as possible.

Can I cancel my order?

Yes, orders can be canceled within 24 hours of purchase if they have not yet been processed or shipped. Please contact us immediately at support@feyes.shop to request a cancellation.

Do you ship outside the United States?

Currently we ship within the United States only.

What is your return shipping policy?

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Please contact us at support@feyes.shop to initiate a return and receive the return address.

How do I contact customer support?

You can reach us by email at support@feyes.shop or by phone at +1 929-310-1251. We aim to respond to all inquiries within 1 to 2 business days.

Phone: +1 (929) 310-1251
Email: support@feyes.shop
Address: 455 Ocean Parkway, Brooklyn, NY 11218, United States

Last updated: April 16, 2026